Return & Refund Policy
Thanks for shopping at the Braun Collection! If you’re looking to return or exchange your order, we're here to help. Here are the policies and procedures you need to return or exchange.
- We offer you returns and exchanges within 60 days of purchase.
- Products must be returned new, unused, and in the original packaging. Returned items must have no visible signs of wear or use.
- Refunds will be for the amount you paid for the product(s) you purchased.
- Digital / Downloadable products do not qualify for refunds or exchanges.
- We only replace items if they are defective or damaged.
- We’ll immediately notify you on the status of your refund or exchange.
- If your return is approved, we’ll initiate a refund to your original method of payment.
- Credit cards used to place your order will be refunded within 5-7 business days.
- You’re responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
- Please return your product to:
16781 Chagrin Blvd.
Shaker Heights, OH 44120
- If you have any questions on how to return your item to us, please contact us at firstname.lastname@example.org